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CPP20218 – Certificate II in Security Operations

Includes unarmed officer, first aid, and crowd controller.


    Any person wishing to gain employment within the Security Industry in Queensland must hold a Security licence issued by the Office of Fair Trading. To obtain this licence, you must have first completed an approved training course.

    Certification II in Security Operations reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises. This qualification is intended to align with the following occupational outcomes:

    • Security Officer – unarmed guard
    • Security Officer – crowd controller

    The 14 units required to be completed are:

    CPPSEC2101 Apply effective communication skills to maintain security
    CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team
    CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security
    CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations
    CPPSEC2105 Provide quality services to a range of security clients
    CPPSEC2106 Protect self and others using basic defensive techniques
    CPPSEC2107 Patrol premises to monitor property and maintain security
    CPPSEC2108 Screen people, personal effects and items to maintain security
    CPPSEC2109 Monitor and control access and exit of persons and vehicles from premise
    CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security
    CPPSEC2111 Apply security procedures to manage intoxicated persons
    CPPSEC2112 Apply security procedures to remove persons from premises
    CPPSEC2113 Escort and protect persons and valuables
    HLTAID003 Provide first aid

    This course provides a pathway to further learning and work in various security roles and settings including, but not limited to:

    • armed guarding
    • cash-in-transit
    • close protection
    • control room operations
    • guard dog handling

    To add cash-in-transit to your licence you must also complete an additional three units from Certificate III in Security Operations. The additional units required to be completed are:

    • CPPSEC3118  Inspect and test cash-in-transit security equipment and rectify faults
    • CPPSEC3119  Implement cash-in-transit security procedures
    • CPPSEC3120  Load and unload cash-in-transit in secured and unsecured environments


    To be eligible for a licence, participants must:

    • be 18 years or older
    • undergo a criminal history check
    • pass the required training course

    Participants are not eligible for a licence if they have been convicted of a disqualifying offence in the past 10 years, where a conviction was recorded.  Participants must also advise the Office of Fair Trading if they have been found guilty of a disqualifying offence in the past 5 years, where a conviction was not recorded (this is known as an “unrecorded finding of guilt”).  The Office of Fair Trading may ask participants for further information to assess if a participant is a suitable person to hold a licence.

    A criminal history check is one of the requirements conducted by the Office of Fair Trading when applying for a Security Licence.  It is the responsibility of each participant to check their eligibility with the Office of Fair Trading prior to booking into this course. 

    Course Delivery Method

    Face-to-face and blended delivery

    Fee: TBA

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