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Certificate II in Security Operations

Includes unarmed officer, first aid, and crowd controller.


    Any person wishing to gain employment within the Security Industry in Queensland must hold a Security licence issued by the Office of Fair Trading. To obtain this licence, you must have first completed an approved training course.

    The units required to be completed are:

    • CPPSEC2001A   Communicate effectively in the security industry
    • CPPSEC2002A   Follow workplace safety procedures in the security industry
    • CPPSEC2003B   Work effectively in the security industry
    • CPPSEC2004B   Respond to security risk situation
    • CPPSEC2005A   Work as part of a security team
    • CPPSEC2006B   Provide security services to clients
    • CPPSEC2011B   Control access to and exit from premises
    • CPPSEC2012A   Monitor and control individual and crowd behaviour
    • CPPSEC2014A   Operate basic security equipment
    • CPPSEC2015A   Patrol premises
    • HLTAID003       Provide first aid

    In addition to this, to add crowd control to your licence you must also complete an additional four units from Certificate III in Security Operations. The additional units required to be completed are:

    • CPPSEC3002A   Manage Conflict Through Negotiation
    • CPPSEC3003A   Determine Response to Security Risk Situation
    • CPPSEC3007A   Maintain Security of Environment
    • CPPSEC3013A    Control Persons Using Empty Hand Techniques

    Other units can also be added to this course e.g. monitoring or bodyguard

    • CPPSEC2018A    Monitor electronic reporting facility
    • CPPSEC3020A    Monitor security from control room
    • CPPSEC3018A    Provide for the safety of persons at risk.


    To be eligible for a licence, participants must:

    • be 18 years or older
    • undergo a criminal history check
    • pass the required training course

    Participants are not eligible for a licence if they have been convicted of a disqualifying offence in the past 10 years, where a conviction was recorded.  Participants must also advise the Office of Fair Trading if they have been found guilty of a disqualifying offence in the past 5 years, where a conviction was not recorded (this is known as an “unrecorded finding of guilt”).  The Office of Fair Trading may ask participants for further information to assess if a participant is a suitable person to hold a licence.

    A criminal history check is one of the requirements conducted by the Office of Fair Trading when applying for a Security Licence.  It is the responsibility of each participant to check their eligibility with the Office of Fair Trading prior to booking into this course. 

    Course Delivery Method

    Face-to-face course or blended delivery

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