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SITHFAB002 Responsible Service of Alcohol (RSA)



Course Overview

The Provide Responsible Service of Alcohol (RSA) unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol and is a compulsory requirement for anybody working in an environment where alcohol is available for purchase.

Responsible practices must be undertaken wherever alcohol is sold or served, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

The unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives.

The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol.

Certification requirements differ across states and territories. In some cases all people involved in the sale, service and promotional service of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.

This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

Duration:           Self-paced online learning.

Assessment:      Theory assessments are applicable to this training course.

Pre-requisites:   Nil

The course is conducted online through our web site. The course starts as soon as you sign up, log in and select the course. You may start the course any time you like and you can stop the course if you’d like a break and resume your course again by signing back in with your email address and password. Once you have completed this course, your Nationally Accredited Statement of Attainment will be e-mailed to you within 48 hours.

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